Managing the Outsourced Provider

Marketplace Packages

  • Description

    This course is designed to put in place the skills and processes to improve and maintain the expected level of service from outsourced providers. The course will enable the client’s staff to manage the providers effectively and set expectations within their organisations about what the providers should realistically deliver. Alternatively, we can work with your team, in house, to provide support and put in place appropriate processes that will bring about the required improvement.

  • Specialism(s)

    Coaching, Commercialisation, Environmental Service, Housing, Human Resources, Training, Transformation

  • Work Location

    Bedfordshire, Cambridgeshire, East of England, Essex, Hertfordshire, Norfolk, Suffolk

  • Previous Clients

    Norwich City Council, Bedford Council, Nokia, National Grid

  • Core Skills

    Contract Management, Procurement, Supplier Relationship Development

  • Expected Outcomes

    Contract Management skills development, improved outcomes from outsourcing contracts, more productive supplier relationships

Instruct Package

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If you need any help or advice please contact us at either marketplace@eelga.gov.uk or 01284 758300