This workshop has been designed to develop the awareness and skills of officers who are working with councillors in a political environment. The trainer Rachel Lewis will focus on the practical realities of working and supporting councillors in a politically-heightened council and to provide guidance on the inter-personal skills that can help to minimise tensions and provide effective support for councillors, e.g. communication skills and effective briefings. It will include a mixture of presentations, discussions and group exercises. There are also two types of workshop session on offer: A full three-hour workshop for managers and supervisors who have regular contact with councillors and a professional responsibility for liaising with politicians. A shortened two-hour workshop for other staff who have limited contact with councillors, and who require a basic awareness-raising session on the roles and responsibilities of politicians in the workings of the council. This workshop is a truncated version of the three-hour session for managers. The overarching aim is to explain the role of councillors and the way that they make decisions, ask questions and rely on the expertise of professional officers. Each training day usually consists of one three-hour workshop for managers/supervisors in the morning, with a shortened two-hour session for other staff in the afternoon.
Bedfordshire, Cambridgeshire, East of England, Essex, Hertfordshire, Norfolk, Suffolk
Cambridge City Council, Bedfordshire Fire & Rescue, East Suffolk Council, Epping Forest PCT, Forest Heath District Council, Harlow Council, Northern Ireland LGA,, St Edmundsbury Borough Council, Suffolk Coastal District Council, Suffolk County Council, Suffolk Fire & Rescue and Waveney District Council
Political Environment, Political Awareness Officers, Elected Members Council
Considered the practical realities of working and supporting councillors in a politically heightened council. Understood how councillors make decisions, ask questions and rely on the expertise of professional officers. Explored some of the inter-personal skills that can minimise tensions and provide effective support for all councillors, e.g. communication skills and effective briefings. Considered some tips and ideas for dealing with challenging human behaviours.