Customer Care

Marketplace Packages

  • Description

    Our customers are the reason the Councils exists. This workshop seeks to introduce, explore and improve the way in which we deal with customers

  • Specialism(s)

    Coaching, Organisational Development, Training

  • Work Location

    Bedfordshire, Cambridgeshire, East of England, Essex, Hertfordshire, Norfolk, Suffolk

  • Previous Clients

    Breckland Council, South Norfolk Council

  • Core Skills

    Communication, relationship development, assertiveness, coaching, training, confidence, morale

  • Expected Outcomes

    Recognise the importance of making a good first impression, overcoming barriers to communication, building rapport, discover the benefits of creating a ‘Customer Experience’

Instruct Package

Call us or fill in the form below

If you need any help or advice please contact us at either marketplace@eelga.gov.uk or 01284 758300