Being assertive can help us to feel better about ourselves i.e. improving self-esteem and personal confidence. Remaining passive or becoming aggressive can lead to feeling inadequate, guilty or regretful. This half-day workshop, delivered by Breckland Training Services, will provide you with the tools and techniques that will help you to be assertive in the workplace whilst still maintaining the importance of working as a team.
Bedfordshire, Cambridgeshire, East of England, Essex, Hertfordshire, Norfolk, Suffolk
Breckland District Council, North Norfolk District Council, Norfolk County Council, Great Yarmouth Borough Council, King's Lynn & West Norfolk Borough Council, East Suffolk Council
Assertiveness, coaching, training, confidence, self-esteem, mental health, morale
Identify what assertiveness is, understand the difference between aggressive, passive and assertive behaviour, relate discussed techniques to specific situations at work such as, saying no! Dealing with manipulative people, handling unreasonable requests.