A qualified, enterprising and driven professional with +18 years’ experience developing expertise in operations, change/transformation and service/performance improvements across the private and public sectors. Strategic builder of enduring partnerships and relationships, both internally and externally, identifying future opportunities, reducing risk and delivering cost efficiencies. Drives data lead process improvements and decision making with minimal disruption to BAU and provides recommendations at senior levels to drive business objectives and sustained growth. Operationally focused with a depth of knowledge in strategic planning and execution, steering diverse teams, monitoring performance management, benchmarking and overcoming presented challenges to support service development. Inspirational manager with high levels of commercial awareness, maintaining operational excellence through exemplary leadership.
Commercialisation, Data and Analytics, Public Sector Reform, Transformation
Bedfordshire, Cambridgeshire, East of England, Essex, Hertfordshire, Norfolk, Suffolk
Heathrow Airport: Commercial Operations, Airport Operations, Engineering Services, Safety, Security. Suffolk County Council: Waste Management, Performance Management, Improvement Management, Transformation
Data and analytics, Change, Operations, Transformation, Business Improvement, Data Quality, Innovation, KPI and Performance, Visual Management, Best Practice, Standards and Policy