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12 results found

 
  • Adrian Bush

    Coaching, Human Resources, Investigations, Mediation and Conflict Resolution, Training

    Adrian has years of experience in the Public, Private and Voluntary Sectors and his real…

  • Conflict Awareness for Teams

    Mediation and Conflict Resolution

    Tension and friction within and across teams is an everyday reality. If left to grow…

  • Conflict in Customer Services

    Mediation and Conflict Resolution

    A workshop on conflict management aimed at customer service and other public facing teams. Within…

  • Conflict Management

    Mediation and Conflict Resolution

    This half-day, interactive workshop, delivered by Breckland Training Services, will help you to understand the…

  • Conflict Management for Line Managers

    Mediation and Conflict Resolution

    Line managers and supervisors need to manage friction and challenge every day. How effectively they…

  • De-escalation Techniques for Customer Service Teams

    Mediation and Conflict Resolution

    A 3 hour workshop focussed on the principles and practice of verbal de-escalation. Aimed at…

  • Managing Your Own Confidence

    Mediation and Conflict Resolution

    Full day workshop aimed at those wishing to improve their own confidence levels at work.…

  • Marilyn Smyth

    Human Resources, Investigations, Mediation and Conflict Resolution, Organisational Development, Training

    Marilyn has many years' experience in the public sector having undertaken over 100 mediations and…

  • Mediation

    Human Resources, Mediation and Conflict Resolution

    Overcoming a breakdown in a working relationship is paramount to an efficient and effective team,…